Define and discuss quality management, the evolution of the quality improvement movement, and implications of public health for health care organizations to implement national quality initiatives.
Define risk management, the components of a risk management program, and how the risk management process can reduce organizational risk. Examine the roles and responsibilities of a risk manager as well as those of the clinical delivery team, including physicians. Recognize the regulatory requirements and standards associated with federal mandates, including HIPAA, and accreditation.
Examine risk management methodologies, strategies, and tools.
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